Hardware and Software

• Installing new Operating System or upgrading desktop and server Operating System's
• Installing new or Upgrading hardware devices
• Installing appropriate drivers for hardware devices
• Installing and configuring new software and programs
• Installation of servers
• Installing exchange server for emails and file servers
• Creating separate accounts and email accounts for users, centrally store files and printers on server to share, to secure and protect important data of the company
• Joining user computers to domain(server) to securely authenticate the user and access the resources of the company's (files, printers, information, emails, internet connection)

SQL Support

• Installing and performance tuning
• Creating and maintaining Complex stored procedures
• Creating and maintaining triggers

* Network, Office connectivity and security

• Remote network and infrastructures monitoring
• Configuring your internet connection
• Configuring Firewall's
• Setting up Routers, Hubs and Switches, wireless access points
• Remote workers using VPN or Remote Desktops
• Setting up Secure Wi-Fi/Wireless Access Points to access internet and company resources like (files, printers, information, emails)
• Cabling the network for all the network devices (computers, network Printers, Network gadgets, cctv dvr boxes and IP Cameras)1
• Patching up all the network cables

Problem Solving and Troubleshooting

• Resolve network and internet problems
• Computers and server problems
• Slow network responses
• Computer and server are crashing or not responding
• Virus is stopping any programs to work properly
• Solving problems with wireless for laptops or Wi-Fi devices
• Issues with client email setups ex. Outlook, smtp services

Remote Support

• Remotely supporting servers and desktops for quick and effective problem resolution
• If there is Issues and problems with any software or any services not responding or working
• To save time and to keep the business moving while we working on servers or desktops remotely
• Monitor servers, networks, computers, network devices, remotely to ensure the network is up and running all the time
• Remote updates(software antivirus updates, firmware updates, Patches and hotfix updates)

Virus Checks and Removal

• Checking and removing computer for serious virus like Trojans, adware, malware, spyware other type of dangerous virus
• Installing Anti-Virus software to protect from virus, adware, Trojans, malwares

Web Designing and Digital Signage

• Creating web Sites, Designing and developing existing web sites, e-commerce and server application.
• Creating, designing, hosting and installing digital signage. For better and detail immediate eye catching up-to-date information about the product for the audiences

Data Backups and Recovery

• Backing up important data or scheduled backups on daily, weekly, monthly bases to offsite accredited backup server farms
• Online and offline backups
• Flexible recovery and data storage
• Setting up back up devices (network attached storage, external hard disks, online backups)
• Recovering any data which has been accidently deleted

Complete Managed Hosting

• 24x7 support and infrastructure monitoring
• Fully managed backup options and business continuity offerings
• Complete management of infrastructure by trained professionals
• World-class data centres, with N+1 redundancy across all major components
• A guaranteed SLA provides our commitment to deliver agreed service levels
• All our solutions are designed and built to your exact requirements
• 40% More efficient data centers
• 24hr Manned Security, CCTV & Intruder Alarms
• Controlled Environment - room temperature 23°C +/- 1°C
• Back-up generators with emergency re-fuelling contracts in place
• Minimum of N+1 redundancy across all major components
• Two world-class data centres with up to Tier 4 resilience
• State-of-the-art energy efficient cooling technology, with a target PUE of 1.4 at full load